hrs777 Privacy Policy

hrs777 collects personal data from players in Bangladesh through several channels: directly from you when you register an account or complete a transaction, automatically through your use of the platform, and from trusted third-party verification partners during the KYC process. The categories of data we collect are described below.

1.1 Identity & Contact Data

When you register an hrs777 account, we collect your full legal name, date of birth, residential address (including district and division within Bangladesh), mobile phone number, and email address. This data is required to create and manage your account and to comply with our age verification and KYC obligations.

1.2 Identity Verification Documents

To complete KYC verification, we may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or birth certificate. We may also request a proof of address document and proof of payment method ownership (for example, a screenshot of your registered bKash or Nagad account). These documents are used solely for identity verification and fraud prevention.

1.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, and in-platform transactions associated with your hrs777 account. This includes the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in BDT, timestamps, and transaction reference numbers. We do not store your full mobile banking PIN or password — payment authentication is handled entirely by your chosen mobile wallet provider.

1.4 Usage & Device Data

When you access the hrs777 platform, we automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, session duration and timestamps, pages visited and features used, and game play history (game titles played, stakes, outcomes). This data is used to maintain platform security, detect suspicious activity, improve user experience, and fulfil responsible gaming obligations.

hrs777 uses the personal data it collects for specific, clearly defined purposes. We do not use your data for any purpose beyond those listed below without first notifying you and, where required, obtaining your consent. The lawful basis for each use is indicated alongside the purpose.

hrs777 may share your personal data with the following categories of recipients under the circumstances described:

3.1 Service Providers & Technology Partners

hrs777 works with a limited number of trusted third-party service providers who assist us in operating the platform. These include payment gateway operators (for processing bKash, Nagad, Rocket, and Upay transactions), identity verification service providers (for KYC document processing), game technology providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and similar studios), cloud infrastructure and hosting providers, and customer support platform vendors. Each service provider is bound by a data processing agreement that restricts them from using your data for any purpose other than performing the specific service for hrs777.

3.2 Legal & Regulatory Disclosure

hrs777 may disclose personal data to government authorities, law enforcement agencies, financial intelligence units, or courts when required to do so by applicable law, a valid court order, or a lawful regulatory request. hrs777 will notify affected players of such disclosures where legally permitted to do so.

3.3 Business Transfers

In the event that hrs777 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, player personal data may be transferred to the successor entity as part of that transaction. Players will be notified in advance of any such transfer and given the opportunity to close their account if they do not wish their data to be transferred.

3.4 Fraud Prevention

hrs777 may share limited player data with third-party fraud prevention networks or responsible gambling organisations where doing so is necessary to prevent serious harm to a player or to protect the integrity of the platform. Any such sharing is conducted on a need-to-know basis and is limited to the minimum data necessary.

hrs777 uses cookies — small text files stored on your device — and similar technologies to ensure the platform functions correctly, to remember your preferences, and to collect anonymised usage analytics that help us improve the platform. The table below describes the categories of cookies used by hrs777.

hrs777 does not use advertising cookies, cross-site tracking pixels, or social media tracking scripts. Our analytics data is anonymised before processing and is never linked back to an individual player's identity. You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using the platform.

5.1 Technical Security Measures

hrs777 maintains a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These measures include: end-to-end TLS encryption for all data in transit; AES-256 encryption for data stored at rest; role-based access controls limiting staff access to personal data on a strict need-to-know basis; regular security audits and penetration testing of the platform; multi-factor authentication for all platform administrative access; and real-time intrusion detection systems monitoring for anomalous activity.

5.2 Data Retention Periods

hrs777 retains personal data for the periods specified below. Once the applicable retention period has elapsed, data is either securely deleted or irreversibly anonymised, whichever is more appropriate given the data type.

• Active account data — retained for the full duration of your account's active status plus five years following permanent account closure.
• Transaction records — retained for a minimum of five years following each transaction, in line with standard financial record-keeping practice.
• KYC verification documents — retained for five years following account closure or the last transaction, whichever is later.
• Customer support records — retained for three years following the resolution of the relevant support interaction.
• Session and usage logs — retained for up to 12 months in identifiable form, then anonymised for analytics purposes.

5.3 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, hrs777 will take immediate steps to contain the breach, assess its scope, and notify affected players without undue delay. hrs777 maintains a documented incident response procedure specifically for data security events.

hrs777 respects your rights over your own personal data. The following rights are available to all registered players. To exercise any of these rights, contact the hrs777 support team via live chat or by emailing [email protected]. All requests are handled within 30 days and are free of charge.

The hrs777 platform integrates with a number of third-party service providers to deliver its full range of features. While hrs777 selects these providers carefully and binds them to strict data handling obligations, it is important for players to understand the role of third-party services and their own separate privacy practices.

7.1 Game Providers

hrs777 hosts games developed and operated by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play games from these providers, certain gameplay data (such as bet amounts and outcomes) is transmitted to the provider's systems to facilitate the game round. These providers operate their own certified RNG systems and are subject to their own data handling policies. hrs777 contracts each provider to handle player data in a manner consistent with this Privacy Policy.

7.2 Payment Providers

Deposit and withdrawal transactions are processed through the payment infrastructure of bKash, Nagad, Rocket, Upay, and partner banking institutions. When you initiate a transaction, you will interact directly with these providers' own authentication systems (for example, entering a bKash PIN on the bKash interface). hrs777 receives only a transaction confirmation and reference number — it does not receive, store, or process your mobile banking credentials or PINs at any point.

7.3 No External Advertising Networks

hrs777 does not integrate any external advertising networks, social media tracking pixels, or behavioural data brokers into its platform. The platform does not serve programmatic advertising, and no player data is shared with advertising technology companies.

hrs777 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, platform features, or data processing practices. When material changes are made, registered players will be notified via a platform notification at next login or by email to the address registered on their account. The updated policy will take effect from the date it is published on this page.

The version of this Privacy Policy displayed on this page is the current operative version. Players are encouraged to review it periodically. Continued use of the hrs777 platform after a policy update constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data hrs777 holds about you, please contact the hrs777 support team. All privacy-related inquiries are handled by trained staff and are treated with strict confidentiality. Contact details are as follows:

• Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6)
• Response Time: Privacy requests acknowledged within 48 hours; fully resolved within 30 days

This Privacy Policy applies to all players accessing hrs777 from Bangladesh and to all data collected through the hrs777.net platform. It is written in English and the English version shall prevail in the event of any inconsistency with any translated version that may be provided for informational purposes.